Insurance Fees and Coverage Rules

(Effective 06/26/2020)
Insurance Rates

The purchase of insurance is completely optional. You may elect to purchase insurance coverage at the rates detailed below. Please be aware that ShipitAPO uses a 3rd-party insurance carrier, which provides insurance coverage that may differ from what is provided by the USPS. One example is that you cannot insure TVs when using our service. You can change the amount of insruance coverage at any time, even on a per-package basis, so that you always have the right amount of insurance on all your packages, except for items that are not insurable. Should you want to purchase insurance, just set your account insurance preferences to how much coverage you want.


Effective 1/22/2017, all packages insured for $400.00 or more must be Overpacked for an additional fee of $20.00. Such Overpacking will serve to disguise the original package, which will prevent potential thieves from recognizing the name of the item/merchant and size/shape of the original package. Changing the size/shape is fundamental to confusing anyone looking to open your package and remove items. The folks who steal stuff from within the mailstream are very experienced and specific packages are targeted. They are not stealing diapers. They can spot a cell phone box or a laptop box at 30 feet. So, for example, if a cell phone package is put into a bigger and more generic box, it will not appear as a cell phone to these people as the package moves through the mail stream.

Accordingly, as we process a package on your behalf, if we detect that you have requested $400.00 or more insurance, we will automatically Overpack it and charge you an additional $20.00 for this service, which would be added to your forwarding invoice.

Based on your account settings, you will be charged the cost of insurance as we process your package at the following rates:

Insurance Coverage Basic Premier
$0.01 - $50.00 $2.75 Included
$100.00 $3.20 Included
$200.00 $4.00 $4.00
$300.00 $6.75 $6.75
$400.00 $8.40 $8.40
$500.00 $10.05 $10.05
$600.00 $11.70 $11.70
$11.70 plus $1.65 per $100 or fraction thereof over $600.00 in desired coverage, up to $5000.00 max. coverage.
NOTE: Effective 06/26/2020, all packages insured for $400.00 or more must be Overpacked for an additional fee of $20.00.

NOTE: Claims must be submitted to ShipitAPO within 85-days of the shipment date but no earlier than 45-days if claiming loss; 60-days for packages mailed Parcel Select. Email and fax submissions are acceptable to meet deadline dates but hard copies with original signatures are required to be submitted unless otherwise instructed during the claims process. All insurance claims over $150.00 must be notarized. Claim forms and instructions can be downloaded from our UserCenter.

ShipitAPO is the fastest way to get packages forwarded to your APO/FPO/DPO address with unbeatable customer service.

Learn About Our Fees

You are responsible for all three (3) of the below fees for each package we forward on your behalf.

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Amount of Coverage
NOTE: Effective 1/22/2017, all packages insured for $400.00 or more must be Overpacked for an additional fee of $20.00.

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