Pricing
Handling Fees
(Effective 02/02/2012)Membership
There are two membership types - Basic & Premier.
Basic Membership offers an a la carte, pay as you go type of service. Our Basic Membership account has no registration fee or annual fee. When you register with ShipitAPO, you automatically become a Basic Member. Upgrading to Premier Membership is optional and can be done at any time from our Members Area.
Premier Membership offers a combination of reduced normal handling fee rates, discounted special handling fees and some optional services remain free. Also, included is $100.00 worth of insurance coverage on all packages at no additional charge. However, it is for PERSONAL USE only. Any business, institutional, government, corporate or non-profit Members, using our service for non-personal use, are NOT ELIGIBLE for Premier Membership.
The annual Premier Membership fee is $60.00. Once you enroll as a Premier Member you cannot downgrade until the end of "membership year." You can of course, opt not to re-enroll. On your anniversary date, when we attempt to renew your Premier Membership, if you have opted not to re-enroll as a Premier Member prior to your anniversary date, your account will automatically revert to Basic membership, which is free. Successful Premier Membership enrollment begins when the Premier Membership account fee is paid in full. The Premier Membership fee is non-refundable. We may elect to close Premier Membership enrollment at any time.
When ShipitAPO processes a package for forwarding via the U.S. Postal Service, here is what we do:
- Upon delivery by the incoming shipping carrier, we sign for packages as required and inspect every one.
- We identify the "owner" of each packages against our database.
- We weight it, determine the correct postage and affix it to the package.
- We charge your billing profile the balance of the total postage plus any optional insurance fees and the ShipitAPO handling fee.
- A new address label is created which contains the destination address on record in your account profile, along with a US Postal Service Delivery Confirmation number.
- We affix the new label to the package.
- We complete the appropriate Customs form and affix this form to your package as well.
- Once completed, we update your account and send you an email notification and get the packages into the hands of the US Postal Service for delivery to your forwarding address.
| Basic | Premier | |
|---|---|---|
| Subscription | None | $60.00/year |
| Weight, postage class or action | ||
| 1lb. - 19lbs. | $7.00 | $6.00 |
| 20lbs. - 29lbs. | $9.50 | |
| 30lbs. - 70lbs. | $11.50 | $11.50 |
| Balloon | $11.50 | $11.50 |
| Express Mail | $13.50 | $13.50 |
| Dimensional Weight | $13.50 | $13.50 |
| Stateside Forwarding | $13.50 | $13.50 |
| Oversized Parcel Post | $13.50 | $13.50 |
| Refusal/Return to Sender | $13.50 | $13.50 |
| Optional Specific Package Service Requests | ||
| Specific Package Changes | $2.00/package | Included |
| Billing and Package Problems | ||
| Unavailable Funds / Problem(s) | $2.00/package | $1.00/package |
| Storage (after 3 day grace period) | $2.00/package | $1.00/package |
Service Fees
| Package Misaddressed or Missing ShipitAPO OneNumber |
FREE (It's not your fault) |
| Inspection | $15.00 |
| Overpack | $20.00 |
| Alternate Shipping | Carrier Rates |
| Re-processing | Second handling fee |
| Special Services | Email for quote |
| Repack Assessment | $15.00 |
| Repack | Starts @ $45.00 |
| Pallet Processing | $25.00/pallet |
| Forklift* (> 70lbs or > 45lbs and too large) |
$15.00 |
| Disposal | $15.00 |
| Chargeback Resolution | $35.00 |
| Third-party Paperwork | $25.00 |
A note on fees
Packages that cannot be immediately processed for forwarding and mailed out are called problem packages and they result when the package cannot mailed due to size, weight or contents or when a Member cannot pay for our services for whatever reason when we attempt to process a package or chooses not to have a package forwarded to an APO/FPO address due to issues with a merchant, "buyer's remorse," etc. We experience time-consuming tasks associated with trying to get things sorted out with and for the Member who had such a package shipped to their ShipitAPO address. Rather than implement across-the-board handling fee increases to offset our expenses associated with these specific problem packages, which would impact all of our Members, even those who never attempt to ship problem packages or who have payment problems, we have decided to charge the following fees when we receive a package that cannot be mailed due to merchant conflicts, mind changing about an order, lack of payment, size, weight or contents.
You can avoid these fees and any associated delays in package forwarding by not having non-mailable packages sent to your ShipitAPO address and being able to pay for our services when payment is due.
* For packages over 70lbs or when the package is too large to mail and the package weighs 45lbs or more.