Frequently Asked Questions

How long should it take for me to receive my package from ShipitAPO?
The U.S. Postal Service is responsible for deliver...
Views: 2408

Why was my package refused at your ShipitAPO package processing facility?
Once we are receipt of a package that can obviousl...
Views: 1870

How do you mail out packages? Do you use Priority Mail?
By default, we mail all packages as Priority Mail,...
Views: 1421

Why does a package forwarded using oversized parcel post take so long to arrive to me?
Oversized Parcel Post packages are treated very di...
Views: 1321

The package ShipitAPO mailed out to me never arrived. Is there anything that I can do?
We are so sorry that the U.S. Postal Service and/o...
Views: 1274

Why does it take so long for you to deliver my packages?
ShipitAPO does not deliver your packages, the Unit...
Views: 1092

Can I decide whether you should forward my packages using Priority mail or oversized Parcel Post?
The decision on whether a package is forwarded usi...
Views: 998

What happens to packages left at your ShipitAPO package processing facility?
After 45-days, packages will be disposed of per ou...
Views: 818

Why do I pay sales tax on the items I purchase and send through ShipitAPO?
Some online merchants will charge you sales tax up...
Views: 769

Does ShipitAPO provide international shipping or airfreight?
ShipitAPO does not provide any kind of internation...
Views: 764

Can I change my class of mailing service, even if I'm willing to pay more money?
ShipitAPO provides the ability for our members to ...
Views: 759

The package ShipitAPO mailed out to me arrived to me damaged. Is there anything that I can do?
We are so sorry that the U.S. Postal Service and/o...
Views: 757

Why do you bill storage charges on packages that are problems?
We process volumes of packages every day and it is...
Views: 652

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You are responsible for all three (3) of the above fees for each package we forward on your behalf.