"Thank you for the expediency of your reply. I appreciate the fact that your company and service exists. Without ShipitAPO there would be a lot of necessary health welfare and morale items that would never get to the troops in the field. So thank you and may God truly bless you and your staff. Hoorah!!"
- Christopher, South Korea
"Hello there! First of all, I LOVE YOUR SERVICE! I've been really pleased by your business, and thankful to be able to ship so many things from the States to where we're stationed."
- Chloe, South Korea
"Your company is wonderful and I only wish I had known about it the whole time I lived here! I keep telling everyone about it, especially when people are trying to find baby things for their soon-to-be bundles of joy. I tell them to find what they want through the web and ship it through you guys. I can't tell enough people about ShipitAPO. My husband swears I work for you guys. Again, thanks!"
- Kristen, Japan
"Wow, thanks for the quick reply and good news! I'm sure you've been told what a godsend you guys are, but just in case: You guys make living overseas a whole lot easier. We are big fan of ShipitAPO!"
- Rod, United Kingdom
"Thank you for the amazing timely reply. This made me a very happy customer. While being over here I have given out ShipitAPO's info to tons of people due to your fast and reliable service. I can't thank you guys enough for the job you guys are doing. I can say this with all sincerity, the contracting world thanks you!!!!"
- Ryan, Kuwait
"Just want you to know how VERY happy we are with your service. You've saved us and our poor stateside family members countless hours of hassle with your efficiency and reliability. What a great way to support our troops and families serving overseas. All the best for 2010 and please keep up that great service!"
- Mickey, Germany
"Thanks for the response, and it's ME that should be thanking you guys for what you do. I could not be happier with every experience I have had."
- Mike, South Korea
"Thanks for your help! It's nice to know there are people on the other end and not just computers working on auto drive."
- Asha, Japan
"Thanks for the quick response! I've served overseas for most of my military career, I found out about your site 3 years ago and have used it ever since. I continue to let friends know about ShipitAPO. They are frustrated with companies that won't ship to APO address. You guys provide an awesome service!"
- Lin, Japan
"Thanks for the great work you guys do! I wouldn't be able to get half the stuff I need over here if it weren't for you guys! Thanks again!"
- William, Iraq
"Thank you sooooo much! This packages was so important for graduation - I really appreciate your help!! Your service has saved me so many times while we have been posted overseas. Thank you!!"
- Sara, Greece
"First, I am happy that the matter is resolved, of course. Actually, more important to me was the quality of the customer service you provided me. A timely reply was a good start, but you took the time to fully explain the situation, and to offer possible solutions. This is what I try to get my staff to offer my customers. I just wanted to take the time to thank you! You have definitely exceeded my expectations!"
- Richard, Japan
"I really appreciate your help with all of this! Please know I am quite satisfied with your company's service and will continue to use ShipItAPO for as long as we live at overseas military installations. You have a very satisfied customer in me."
- Wendy, Japan
"Thank you for your quick and professional attention to my issue. It encourages me to continue utilizing ShipitAPO as a shipping intermediary -- and given the reluctance of many U.S. businesses to ship APO/FPO -- makes your service invaluable to both those vendors, as well as myself and all overseas service members."
- Dr. N, Japan
"My husband and I just wanted to thank ShipitAPO for helping us overseas-ers out! We needed tires for our ATV and could not find anyone out here who sold the right size. Thankfully we were able to have them sent to you and you quickly got them out to us. We can not wait for this weekend to go riding! And to top if off we are having a baby and because we are in a remote area the picking of baby stuff are SLIM and not many US companies will ship to us, so expect a few packages to be shipped to us in the next few weeks. Again, thanks!"
- Erin, Japan
"The service you provide is REALLY important. We literally LIVE off the APO mail system and half the stuff we buy goes through you guys. We appreciate you!"
- Michael, Turkey
"I think that you all do a MAGNIFICENT JOB for us. Your customer service is always very detailed and thorough. Thank you for your professionalism. When you are away from home, working 12,000 plus miles away, it pays to have someone that you can trust. Thanks so much!"
- Winston, Afghanistan
"Thanks a lot! It worked. I'm so happy I found your website. Being on a ship at sea, we always want to get things sent to us but there was always the no shipping to APO address stuff online. But now we can thanks to you! I will surely pass your wonderful service to others!!"
- Karyn, USS Mason
"Thanks for your quick reply. When I got home yesterday, the package was waiting for me. I so appreciate your service. Being stationed overseas means that we very often do not have the things we "want" and so many places won't ship them to us. You make this a possibility. Thanks again!"
- Mindy, Japan
"Did I ever tell you guys that how much I appreciate your service? You guys are the true life savers. Throughout my deployment, I have recommended your service to numerous service members that are assigned to my unit and they all agree that you guys rock!!! Thanks for the support! We as deployed soldiers often found ourselves trapped because we went online and shopping for some stuff to improve our lives over here and later on found out that they don't ship the items to APO addresses, and you guys provided the solutions to all the problems. Thank You!!!!"
- Benson, Iraq
"Awesome!!!!! Thanks so much for your service. It really does help thousands of us deployed overseas!"
- Ian, Italy
"Got my chair on Friday! Awesome, awesome, awesome!!!!"
- William, Germany
"Just want to thank all of ShipitAPO again for being so kind and understanding of my situation. It is so rare these days to experience such personal and genuine customer service and I truly appreciate it."
- Rachel, Germany
"I have been a customer of ShipitAPO for the last five years and have referred your company to several friends and colleagues in that time. This is due to the absolutely excellent service that you provide, each and every time that I rely on you. I have never once been disappointed in your service. You have continued to demonstrate that quality of customer service today that sets the standard for other companies to emulate. You sure have solidified my customer loyalty."
- Steve, Germany
"Thanks for all your help! This is seriously the best customer service I've ever had! You guys are great and thanks for helping your troops overseas!"
- Aaron, Germany
"Thanks so much! I'm shocked at such good customer service. I appreciate your support."
- Randal, Netherlands
"Thanks for the service. Would not know what to do stuck here if you guys did not exist."
- Brooks, Afghanistan
"I just received the 40" flat screen Samsung TV that I ordered from a retailer in the USA. It arrived 7 days after it was shipped. Just want to thank you for providing such a valuable service. It is important to us over here."
- Bob, Iraq
"Thanks again for all of your support! My friends here all use your service and it is GREAT! Keep up the super work!!"
- Doug, Iraq
"Thank you guys, I just wanted to let you know your company is so convenient for me in Afghanistan. Instead of shipping my packages home, I just ship it to you guys and it comes here quicker than I ever expected. I am telling my friends out here about you guys so they can use your service. Thanks again."
- Alex, Afghanistan
"Thanks much for your continued service - I've been overseas since 2000 and your company has been the best thing to happen to my mail service in that 9+ years. When speaking with others who are new to overseas environments, I always suggest ShipitAPO as an invaluable service."
- A satisfied customer, Europe
"I really can not express how appreciative AND apologetic I am for all the work you have done for me. You are awesome! Have a wonderful day!"
- Brandy, United Kingdom
"I really am satisfied with the service I have received from you guys by the way. Great job, and please keep it up!!!!"
- Rob, Korea
"I am in Afghanistan right now for the second time and was in Iraq last year and have used ShipitAPO all three times...I appreciate your company's excellent customer service!"
- Wes, Afghanistan
"This is my third package being forwarded by your company, and I'm very pleased with the service I've received! Your company is wonderfully responsive!"
- Kelly, Japan
"I really appreciate the service your company provides which without it would be much harder to obtain some things stateside...ShipitAPO has always provided me with top notch service and I just wanted to say thanks again."
- Joshua, Japan
"Thanks so much for having this service -- my mother is completely unreliable and you guys have been totally great."
- Sarah, Qatar
"I can't begin to tell you how valuable you were to me and my family while we were stationed in Australia! I recommend your website to anybody that is getting stationed overseas."
- Bill, Australia
"I just want to thank you for your wonderful service -- you sent me a 32" LCD television recently, which the vendor claimed USPS would not accept. Well, the package got here, and I'm now enjoying my new TV. You guys are great and I really appreciate how much you care about your customers. Thank you so much."
- Clark, Greece
"Hello, Thank you so much for all you guys are doing to help better serve us overseas. It's a MIRACLE someone finally came up with a fix. I am in my 4th year overseas and I feel now it will be the best year ever since I don't have to beg and con family members to send packages."
- Falan, Germany
"I want to thank everyone that works at ShipitAPO for all the work that you do. I very much appreciate the work you all do, from receiving the order, to processing it, checking it, addressing it, and sending it out. It makes me feel good to know that I can send my merchandise to someone trustworthy, not having to worry about a thing. Again, thank you from the bottom of my heart."
- Zach, Okinawa
"I just wanted to say thank you. You guys are great and really do a fantastic job turning around my packages. Thanks again and Merry Christmas."
- Charlie, Thailand
"Thank you very much for the service you provide. I have had many a frustration trying to order stuff online only to see 'Sorry, we don't ship to APO/FPO'. As for shipping time there is no better way to have packages sent to Afghanistan. The delay is only two to three days longer than vendors shipping direct to an APO. I have referred your service to almost everyone I know around here and they are also more than pleased with your service."
- Riann, Afghanistan
"I want to thank you and your staff at ShipitAPO.com. You all provide a wonderful service. I have been telling everyone I know about your service. It is sometimes so hard to get things shipped to me or my family members, some times takes too long sending my purchases. Thanks again!"
- Tawanda, Germany
"You are awesome! Thank you for your support. I could just cry."
- Diana, Japan
"Thank you, thank you, thank you! I greatly appreciate the speed and thoroughness of your response [to my Customer Service email]. I have been so happy with the service that ShipitAPO has given us. Keep up the great work!"
- A Satisfied Customer, Sofia, Iceland
"Your service is fantastic! Thank you for your hard work, it is appreciated!"
- Shana, Japan
"You should be commended on your service to the military, civilians and contractors serving overseas. What a relief to be able to order items from the States and have them delivered to our APO address with no hassles. Thank you so much for the excellent customer service and supporting us overseas!"
- Debbie, Germany
"...thank you, ShipitAPO.com...what a terrific concept, one that is invaluable to those of us serving overseas!"
- Shelley, Iceland
"Your service for us in China during the past 3 years meant the world to us, 'where nobody was able to assist us, you were' [sic]. Thank you so much."
- Heidi, China
"I wanted to let you know that I really love your service. It is great! I've lived overseas for five years now. I wish I found you sooner! I try not to use vendors that won't ship to APO/FPO, but sometimes it is the only option."
- Matthew, UK
"Wow! You guys are amazing! To think that I actually influenced you guys to make a change to your website is awesome! Though I've already told people you guys have great customer service, now I'm going to have to tell them it's excellent! Thanks!"
- Rob, Germany
"Thank YOU! I don't think I've ever seen such good customer service online (and friendly). ShipitAPO! is a great service and I've placed a link on my website to let everyone know about it."
- Kevin, Italy
"Just wanted to shoot you a note saying how happy I am with your service. I have received everything that was sent to me. I am very happy with the repacking you did for me with the oversize packages, repacking them to fit my 72" package size restriction here. I really appreciate it. I'm telling everyone here at the embassy in Islamabad, Pakistan about your service - as well as the TDY'ers passing through. I want you to stay in business!"
- Stu, Pakistan
"I signed up for this service last year, but just used it for the first time today. I'm thankful you guys exist!"
- Dave, Korea
"I've done a lot of internet shopping and have gone round and round with merchants who won't use mail or won't mail to APO/FPO addresses. I've never once had a response from one of them that made any sense. I can't figure out how a business person can justify cutting off a significant group of potential customers. I just thought I'd tell you that my first package arrived yesterday. Excellent service, thanks."
- Ed, Japan
"...I didn't want to be bothered reading [the store's] shipping policy. It looked like I needed to call them to determine if they could ship to my APO, so I just got a ShipitAPO! address...and everything worked out great!"
- Joe, Italy
"Thanks so much for your quick response! I have been trying to order a digital camera all week and ran into all kinds of problems with shipping. My boss told me about your company, he has used it before. This is the fastest and best response I have had to any question. I appreciate it."
- Angela, Bosnia
"I spent DAYS researching the best buy on a portable DVD player for my daughter's Christmas. I finally decided on one and went through the whole order process only to get to the final 'click' and read: 'Sorry, we don't ship to APO [addresses].' I was so frustrated that I went outside to complain to my neighbor. She had used your service and told me how easy it was to sign up and how happy she'd been with your shipping time. I came back inside, and within ten minutes I had a new address and placed my order for the player. There will be one happy 13-year old on Christmas morning. I'm looking forward to using your wonderful service for the duration of our tour. Thanks again!"
- Elizabeth, Japan
"Great! Your service has helped me clear a major hurdle in purchasing items via the internet. Your service it very useful and we are all lucky that you exist. Thanks!"
- S.A., Cyprus
"I am absolutely "floored" by the level of attention and concern you and your warehouse have given my question and request. I am used to dealing with companies that I write, and the most I get back is a canned reply, auto-response, telling me "they have received my email and are looking into it". This one-to-one customer care ratio is tops, definitely not the norm.
It is amazing to me the lengths at which you are going to just to save me approximately $20 on insurance. Not only will I spread the word about your company [but also of] its customer service!"
- Kevin, Italy
"This was my first time using ShipitAPO! and it has been a great experience so far!! All my co-workers are waiting/wanting to see what happens! If this goes well I foresee you having a few more customers from my workplace."
- Stan, Kuwait
"I greatly appreciate [ShipitAPO!]'s commitment to service, and the personal touch used in [their] replies, it makes me feel like I am corresponding with a distant friend. I am spreading the word of [ShipitAPO!] everywhere I can here in Japan. Thank you."
- Glenn, Japan
"I was so excited about [an] article in the "Army Times" that I had to try [this] service out. Moreover, I photocopied the article and asked that it be posted in our mailroom and have also forwarded it on to be included in my husband's unit newsletter.
I have [had] the hardest time getting things mailed to me and am tired of having relatives serve in the role [of ShipitAPO!] I feel that [ShipitAPO!] will ensure a more rapid arrival time [of my packages]...I am glad that I found them."
- L.C., Germany
"As a former Purchasing Agent of a large company that mainly ordered items on-line, I can vouch for their rates and customer service...[Now that I'm overseas] this is the first time I have not been frustrated ordering items from the U. S. that are hard to find in the host country."
- Jason, Middle East
"And thank you sooooo much for the service you provide. You guys are great!"
- Andrew, England
"I appreciate their professionalism and commitment to providing expedient responses to my request. Thank you so much!!!"
- Shonia, Germany
"You and your company did more than just help me with a difficult address, you went above and beyond customer service, you should commercialize your company to all military personnel serving overseas, you'd make thing easier for a lot of our service members!!"
- Nick, Greece
"Thank you for the open communication, you have certainly put my mind at ease. Because of my experience with you and your company, I will make sure I will tell all my military friends all over the world about your company. Thank you again for your service."
- Christopher, Japan
"Your idea for ShipitAPO was brilliant and for those of us still stationed overseas, we need it."
- Collis, South Korea
"I would like to thank you for your continued support of the Armed Forces especially the troops so far from home. I will gladly sign up and will recommend all my friends to do the same!"
- Caty, South Korea
"Never have I received a reply back from anyone so quickly during a work week...this is Sunday."
- Kevin, USS Mount Whitney
"I've always gotten the very best and fast service from your company! I and my family thank you."
- Ron, Germany
"You guys and gals are awesome, and thus far I have nothing but success stories from all my interactions with you. I really appreciate it."
- Aron, Germany
"The services you provide are outstanding and I'm letting everyone I'm deployed with know. Thanks, your company provides an invaluable service."
- Tim, Afghanistan
"FYI, your service is fantastic and my husband and I appreciate it very much! We don't want to inconvience family and friends with the hassels of going to the post office and still want to purchase items from specific vendors. Unfortunately for us, they don't all ship to APO's. Keep up the great work and we'll continue to spread your business around to all of our friends!"
- Yvonne, Belgium
"I would like to thank you for your astoundingly quick turn around on this issue, and the overall
amazing customer service provided."
- Nicholas, Japan
"I just received the two packages yesterday and everything was perfect! Thank you so much for your time and help."
- A, South Korea
"The services of your company have been invaluable while serving overseas in Iraq and Afghanistan-- I've never had any difficulties or problems with a single package over the last ten months-- I inform all my fellow officers and soldiers under my command of the superb services your company provides-- thank you once again."
- Karistopher, Kuwait
"Locating your website was like locating a goldmine! I found your website on Yahoo Ask. Thank you so much for helping family members and friends provide items to our love ones while they are away from home and serving our country. It helps us tremendously and is very much appreciated."
- Leslie, Iraq
"THANK YOU SO VERY MUCH!! I work for the U.S. Postal Service for the here in Japan; and I have to say you guys at ShipitAPO are awesome and you just don't know how much we here at the overseas military bases appreciate everything your company does for our families!"
- Tashina, Japan
"With a full heart, and eyes full of tears, I WANT TO THANK YOU for never forgetting about us that has to work away from our families. ShipitAPO is more like my extended family than a business cause you have shown me over the years "YOU CARE"."
- Tyrone, Kuwait
"Thanks alot guys for the quick turn around. You're awesome!"
- Mike, Iraq
"I just want to say thank you and everyone else that has helped me out with this and answering my questions and making sure everything was and is taken care of. This is why i trust your company with all of my shipping needs. "
- Kalin, Italy
"Thank you so much for the quick detailed reply. I look forward to many more uses of ShipitAPO's services...Life savers you are :)"
- Crystal, Germany
"Thank you for your quick reply! I am truly impressed-never have I received such fast help from a company! Well done. "
- Jordyn, Japan
"Again, my thanks for your help, speed and efficiency in this matter. Just goes to prove that in my opinion, ShipitAPO is the best."
- P, Germany
"If you wasn't for you guys living overseas (APO/AP) would be a lot harder...I appreciate you service
ShipitAPO is AWESOME!!!!!"
- Evelyn, Marshall Islands
"I sincerely appreciate your help and excellent service! I have referred a number of my friends here on the base to shipitapo.com, and will continue to do so..."
- Elizabeth, Bahamas
"Thank you for providing such an excellent service and my family and I wish you much continued growth and prosperity."
- Anthony, Japan
"What I've seen so far is outstanding customer support...Top Notch!"
- Pat, South Korea
"Thanks for your service. I've retired from the military and returned to the States. I thoroughly enjoyed having you send my packages to me, would have made my last tour of duty a living hell without it."
- Kevin, South Korea
""Thank you ShipItAPO for helping us be unique!" - Anne and Emma"
""Converse.com will not ship the 'Design Your Own' [sneakers] to an APO/FPO box.""
""I bought this the day HP announced it for selling. I was so excited!" - Fadi John"
""I could not be happier with the service and the shape of the package when it got here." -Brian"
""The bike arrived in about 10 days once ShipitAPO got it." - Brian"
"I adore getting mail!"
"John! You rock man! Thanks for the update and quick response! I so appreciate it!"
- Patrick, Japan
"Thanks so much!! Please let your other team members know that I really appreciate the "Hard work" that all of you are doing for us over on the other side of the planet!"
- Doug, Kyrgyzstan
"Thanks ShipitAPO, you are our Santa Clause this year!"
- E.S., Singapore